Shipping Policy

Shipping Policy – GripGoCam

Thank you for choosing GripGoCam. We are committed to providing reliable global shipping with care and transparency. Please read below for full details about how we handle shipping.

Order Processing

All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been packed and handed over to our logistics partner.

Shipping Origin

All orders are shipped directly from our international warehouse in Hong Kong. We partner with a trusted private shipping company to ensure safe and efficient global delivery.

Delivery Times

Estimated delivery times from the date of shipment:

  • Netherlands & Belgium: 5–9 business days

  • Europe: 5–12 business days

  • USA & Canada: 7–14 business days

  • Rest of World: 10–20 business days

Please note: delivery times may vary due to customs processing or local courier delays.

Shipping Fees

Shipping costs are calculated during checkout based on your location and chosen delivery method.
Occasionally, we offer free shipping promotions — keep an eye on our homepage for current offers.

Order Tracking

Once your package has been shipped, you will receive a tracking number via email. Tracking information becomes available within 24–48 hours after dispatch.

Customs and Import Duties

For international orders, import duties and VAT may apply depending on your country’s laws. These are not included in the product price or shipping fee and are the responsibility of the customer.

Delivery Issues or Delays

If your package hasn’t arrived within the expected timeframe, please email us at info@gripgocam.com. We will investigate and work with our shipping partner to resolve the issue quickly.

Contact

For any questions regarding your shipment, please contact us at:
info@gripgocam.com